This policy explains what information Protech Battery & Auto Accessories TRD ("we", "us") collects when you use this website or request our battery replacement service in Abu Dhabi, and how we use it.
Information we collect
When you call, WhatsApp, or submit the contact form, we collect the details you give us to arrange service — typically your name, phone number, car model, and the location where you need us. We do not ask for payment card details through this website; payment happens with our technician at the time of service.
Our server also logs standard technical information (IP address, browser type, pages visited) for security and to prevent abuse of the contact form — for example, the automated per-IP submission limit described in our site's technical setup.
How we use it
- To respond to your enquiry and dispatch a technician to your location.
- To confirm your order, warranty, and service history if you contact us again.
- To improve our website and service — we do not use your details for unrelated marketing without your consent.
Sharing
We do not sell your information. It is only shared with our own technicians and admin team to complete your service request, and with authorities where required by UAE law.
Cookies
This site uses a minimal session cookie only for the admin login area. It does not run third-party advertising trackers.
Your rights
You may ask us to review, correct, or delete the personal information we hold about you at any time by contacting us below.
Contact us
Questions about this policy: protechbattery2021@gmail.com or +971 50 990 2660.